afu
Member
I was in your store on Wednesday, 1-16-03, and bought several items including a quart of heater paint. I inquired as to what kind of paint it was and what type of reducer I should use.
After several minutes of checking, no one there could tell me what kind of paint it was. I bought the paint anyway. The paint had to be reduced as it was very thick. I tried it with acrylic enamel reducer, didn't work, terrible fisheyes. Tried it with laquer thinner, didn't work any better.
So unless someone can tell me what kind of reducer to use, I guess I wasted $27.95.
I think to improve customer service, you should determine what type of paint this is and what kind of reducer is recommended.
Thanks,
Arlyn
After several minutes of checking, no one there could tell me what kind of paint it was. I bought the paint anyway. The paint had to be reduced as it was very thick. I tried it with acrylic enamel reducer, didn't work, terrible fisheyes. Tried it with laquer thinner, didn't work any better.
So unless someone can tell me what kind of reducer to use, I guess I wasted $27.95.
I think to improve customer service, you should determine what type of paint this is and what kind of reducer is recommended.
Thanks,
Arlyn