New Steering Wheel Cracked

Discussion in '1967-1972' started by rb9594, Apr 22, 2024.

  1. rb9594

    rb9594 Member

    Joined:
    Apr 22, 2024
    Messages:
    3
    I was wandering if anyone has had issues getting steering wheels lately.

    I ordered one from classicparts in sept 2023 and just pulled it out of storage for the winter and its already cracked. See pictures.

    Before this one, is returned one from cj pony parts as it the center mount was lopsided.

    seems like the manufacturer of the steering wheel has a quality issue going on.
    Thanks
     

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  2. Nick

    Nick Administrator Staff Member

    Joined:
    Jan 1, 2000
    Messages:
    69
    Location:
    Kansas City, Missouri
    Hi rb9594,

    I'm not aware of any widespread issues with them, but on the other hand cracking isn't unheard of either. Could be possible there was a hairline crack caused during shipping that became exacerbated after the cold/warm cycle of going in and out of winter.
    Our customer service department can get you taken care of; looks like they've spoken with you today.
     
  3. rb9594

    rb9594 Member

    Joined:
    Apr 22, 2024
    Messages:
    3
    Hi Nick,

    i was suppose to hear something from them yesterday but no response so far.

    thanks
     
  4. rb9594

    rb9594 Member

    Joined:
    Apr 22, 2024
    Messages:
    3
    I ended up calling and they are sending me a new one. Steering wheel is warrantied for a year according to them
     
    Nick likes this.

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